Client Service Teams: Related Publications

"Assessing the Performance of Client Service Teams," ZGuide to Leading Law Firms: Zeughasuer Group's 2009 Pocket Guide to Leading Law Firms, August 2009

"Building Client Relationships in a Downturn," Lawdragon.com, January 2009, by Mary K Young

"Vehicle for Change: Client Teams and Client Service Interviews," ZGuide to Leading Law Firms Firms: Zeughasuer Group's 2008 Pocket Guide to Leading Law Firms, August 2008