Client Service Interviews: Related Publications
"Vehicle for Change: Client Teams and Client Service Interviews," ZGuide to Leading Law Firms: Zeughauser Group's 2008 Pocket Guide to The American Lawyer Rankings," August 2008
"Keeping in Touch: Gathering feedback from clients is too important to be left to chance-or turned over to billing partners," The American Lawyer, November 2005, by Peter Zeughauser
